For a first-time buyer, the auction process can seem fast-paced. In reality, it's a straightforward and transparent way to purchase equipment.
This guide breaks down the entire process from a buyer's perspective, from finding your item to taking it home, so you can bid with total confidence.
Step 1: Find and Inspect the Equipment
You can't buy it if you can't find it. The first step is to browse upcoming auctions at SteffesGroup.com.
Once you find an item you're interested in, your top priority is inspection.
All auction items are sold "as-is, where-is," which means the buyer is responsible for verifying the condition before bidding.
Before you can place a bid, you must register.
Do this early. Don't wait until the last minute, as you may not be approved in time.
Bidding is the most exciting part of the auction. Here's how it works and what you need to know.
Congratulations, you won! Here's what happens next.
1. Invoice: You will receive an invoice via email shortly after the auction closes. It will show your winning bids, the buyer's premium, and your total amount due.
2. Payment: Payment is usually required quickly, often within 24-48 hours. Your Steffes invoice will outline all accepted payment methods.
3. Loadout (Pickup): Your invoice will include the "loadout" schedule. This is the specific timeframe you have to remove your items. Steffes loadout schedule is always listed in the auction terms.
Now that you understand the process, you're ready to find your next piece of equipment. Our process is designed to be transparent and easy for first-time buyers.
The best way to start is by creating your account or browsing our upcoming auctions. If you have any questions, our team is always here to help.
Frequently Asked Questions (FAQ)
Q: What is a buyer's premium?
A buyer's premium is a standard fee in the auction industry. It is a percentage added to the high bid, which becomes part of the total purchase price. This fee helps auction companies cover the significant costs of marketing, setup, and technology.
Q: What does "as-is, where-is" mean?
"As-is" means you are buying the item in its current condition, including any and all faults, whether they are known or unknown. "Where-is" means the item is sold at its current location, and the buyer is 100% responsible for all costs and labor associated with removing it.
Q: Can I get financing for auction equipment?
Yes, financing is a common option, but you must have it arranged before you bid. We partner with several lenders who understand auction timelines. You can find more information on our financing page.
Q: What happens if I bid by mistake?
All bids are a legal and binding contract. You cannot retract a bid once it is placed. This is why it is so important to double-check your bid amount and the item you are bidding on before you click "confirm." If this should happen, call our support line immediately. US: (701) 365-0443 Canada: (306) 700-4970.